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  • How do I create an account?
  •   1) Click the "Account" link at the top of our site.
      2) Enter your email address.
      3) Select "Create Account". 

  • How do I edit my account information?
  • Click the "Account" link at the top right hand side of our site to edit your account information.

  • What are my payment choices?
  • We accept all major credit cards as well as PayPal.

  • How long before my order ships out
  • We normally ship within 2-3 days after your order has been accepted. Note: special orders may require additional time.


  • How do I check on my shipment?
  • Please log into your account, then check shipment.

  • My order never arrived.
  • Click the "ACCOUNT" link at the top of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact our customer service for assistance.

  • An item is missing from my shipment.
  • If any item(s) missing from your order and the email confirmation shows that the item(s) has shipped please contact us immediately @

  • When will my order ship and what are my shipping charges?
  • Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

  • When will my backorder arrive?
  • Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

  • Do you ship to my country?
  • During the checkout page we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.

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